Returns and Collections
There is a 99pct chance if your order is placed before 5pm, it will be avilable for collection from the surgery the following afternoon.
Hills Science Plan and Royal Canin have a satisfaction guarantee on their food. Should your pet find the food unpalatable your money can be refunded but the food will need to be returned to the surgery by the customer for a refund to be awarded.
Any food found to have an expiry date within 1 month of the collection date will be replaced free of charge.